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■ Business Hours |
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Online shopping |
Our online store operates 24 hours, everyday. |
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E-mail response |
We check our e-mail everyday. There may be a delay in our response due to a difference
in time zones. |
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■ Information Security |
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Island Vintage Coffee uses a shopping cart system created by Visual Internet Solutions, Inc. (parent company of AlohaOutlet.com). The shopping cart system uses
safe encryption technology called Secure Socket Layer (SSL). Credit card and personal
information will be protected by SSL during your online transactions.
For more information Please see
SSL & Online Security.
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■ How To Shop |
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Island Coffee & Cigar uses a shopping cart system from Aloha Outlet.For more
information, please see Aloha Outlet's
How to Buy
section.
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■ Payment Information |
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We accept
JCB / VISA / MASTER / AMEX / DINERS / DISCOVER CARD.
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■ Shipping & Handling |
| Item Type | Shipping Method | Shipping Price | | Instant Kona Coffee 5Pack | Standard | $8.00 | | Hawaiian CD | Standard | $8.00 | | Ukulele w/Case | Standard | $8.00 | | Ukulele | Standard | $8.00 | | 16oz. Coffee | Standard | $8.00 | | 8oz. Coffee | Standard | $8.00 | | 4oz. Coffee | Standard | $8.00 | | pancake | Standard | $8.00 | | alakea salt | Standard | $8.00 | | Salt or sugar-3pack | Standard | $8.00 | | Maui Sugar small | Standard | $8.00 | | Sugar Accents | Standard | $8.00 | | slat,Sugar Stick Single | Standard | $8.00 |
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■ Tax Information |
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Sales Tax - |
We do not apply a sales tax to orders, unless they are shipped
within the State of Hawaii. |
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■ Return Policy |
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Please contact us first within seven days of your received order before you return
it.
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We do not accept exchanges for the following reasons: |
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・Customer has lost part of an item. |
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・Already opened or damaged by customer. |
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・If there is no contact made within seven days after it has been received. |
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If you received a wrong item or a damaged one, please contact us first, then ship
it to us: |
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If you decide to return an item, please let us know first (through the My Order
section), then ship
to us. You must ship your returned item within seven days. We will pay for your shipping fee. |
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If you return an item for any other reason, you will be responsible for the shipping
charges. |
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■Cancellation Policy |
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We are unable to accept cancellation after we have shipped it. If you cancel your
order before we ship it, we will be able to refund you 100 % immediately.
To cancel your order, go to the My Order section. For more information about cancelling
your order, please see Aloha Outlet's Shopping Guide.
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■ About Pictures |
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ICC tries its best to show you item pictures in the best quality, however, each
customer's monitor is different and may not display the same quality.
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■ Store Information Summary |
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Retailer |
Island Vintage Coffee |
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Store Owner |
Paul H.Kang
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Address |
Waikiki Shopping Plaza 3F
2250 Kalakaua Ave
Honolulu Hawaii 96815 U.S.A |
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Contact Information |
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Phone: |
(808) 924-4125
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Fax: |
(808) 545-4125
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