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Shopping Guide

How to Exchange or Return

Please contact AlohaOutlet by logging into “My Account":

  1. Go to My Account from here or click on “My Account” located at the top right corner of the page.
  2. Login with your e-mail and password.
  3. Click the “Detail/Inquiry” (Blue Button), According to your Order Number.
  4. At the bottom of the screen, please contact us by using the form under “Order Inquiry” with the following information:
    • Your Full Name
    • Order Number
    • Returning Product Name and Size
    • Reason for the return/exchange. If it is an exchange, please provide the item name and size of the product you wish to exchange to.

Please Send Your Return or Exchange to

Aloha Outlet
2200 Kamehameha Highway #100
Honolulu, HI 96819