What types of payments are accepted?
We only accept credit card transactions:
What is the cost of shipping?
We offer Free U.S. Domestic shipping on most items except for some Hawaiian Instruments.
For more information on U.S. Shipping or International shipping, please click
Will Hawaii sales tax be imposed on my orders?
No, the Hawaii state tax will not be charged.
Are tariffs imposed?
The recipient is the importer of record and must comply with all laws and regulations of the destination country.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; please contact your local customs office for detailed information.
When customs clearance procedures are required it can cause delays beyond our original delivery estimates.
Is it safe using my credit card on this website?
www.AlohaOutlet.com corresponds to SSL (Secure Socket Layer). The customer privacy
is very important and is protected by using SSL Therefore, it is never seen by a
third party, and is never released. Protecting the safety and individual information
is very important.
Why did my credit card company charge me even if I canceled the order?
Before refunds are issued, stores will check if you have finalized your cancellation
in the "Track Order" section. Sometimes your credit card may impose a fee, please
check your credit card's policies as well. For the charge of your purchase(s), you
will only receive a refund if you have cancelled your order in a timely manner or
you have returned the item for a reason that is compliant with the store's return
policy. Please click here for more information.
When will my credit card be charged?
Per our policy at the AlohaOutlet SelectShop, you only pay for item(s) when we ship
them to you (unless it is a custom order). If the credit card is invalid, we will
send you an e-mail with instructions to update your credit card information. Please
note that this may delay your estimated delivery time.